For B2B clients
Payment and delivery
All settlements are in tenge (KZT). Detailed terms are in the Public offer.
Payment
By bank card online
Visa / Mastercard through the secure payment page of the acquiring bank. Card details are entered on the bank's side and are not stored on the website. Funds are debited at the time of ordering.
By invoice (bank transfer)
For approved B2B clients — on consignment terms of 7 days. Payment is made according to the issued invoice to the Supplier's bank account. Bank details →
Delivery
Free
on any order across Almaty
Delivery across Almaty is free on all orders.
The minimum order amount is 15,000 ₸.
Method (delivery or pickup) and exact terms are agreed upon when confirming the order by the manager.
Return
Products are perishable. Goods of good quality cannot be returned.
Claims about quantity and quality are accepted only at the moment of acceptance and are recorded in a report. Once the delivery note is signed, claims are no longer considered.
If a manufacturing defect is detected, the Supplier will make a replacement, additional delivery or refund.
Card payments are refunded to the same card within 10 business days of the refund being approved.
More details — Sections 8–9 of the Public Offer. For enquiries: e-mail info@dc-bakery.kz, tel. +7 747 727 2650.